Privacy Policy
← back to the salonPrivacy Policy
Version date: May 12, 2026
KINGS FORTUNE PTE.LTD. (hereinafter "KINGSFORTUNEGAMES","we", "us" or
"our") is fully aware of the importance of your Personal Information to
you, and we respect and attach great importance to the protection of your
privacy. In order for you to fully understand how we collect,use, process
and store your Personal Information as well as your rights during your use
of products or services on our game, we have formulated this Privacy Policy
(this “Policy”).
SPECIAL PRIVACY NOTICE
This Service is not directed to children younger than sixteen (16) years of
age. We do not knowingly collect or solicit personal information from
anyone under the age of 16 or knowingly allow such persons to use our
Services. If you are under 16, please do not use the Service and do not
send any information about yourself to us.
You may consult the following indexes for more details of this Policy:
1.How We Collect Information
2.Why we collect your personal data
3.Who do we share your information with
4.What are your rights
5.How to Exercise Your Rights
6.Account Deletion
7.Security
8.International transfers of data
9.Cookies
10.How long will we keep your personal data
11.Do Not Sell My Personal Information
12.Application and Update of the Policy
13. Contacting Us
1. How We Collect Information
During your use of our game,we collect personal data about you in the
following ways. We collect information in the following circumstances:
- when you use our Game apps;
- when a user account is created and managed;
- when you connect your user account to your Facebook;
- when you participate in any interactive features of the Service; or
- when you otherwise communicate with us or via the Service.
When you access to our websites and our apps , we won’t collect your
legally-sensitive data (i.e. race, ethnicity, religious or philosophical
beliefs, trade union membership, genetics, biometrics, health, sexuality
and/or criminality).
We may also employ third party ad-serving(including but not limited to
Google, Facebook, Mopub and its affiliates) and/or analytics
technologies(including but not limited to Tableau, Kibana and its
affiliates) that may use various methods to collect information through our
software and the Service. These technologies may be embedded within our
software and the Service and may collect, amongst other things, the
information below.
We may collect user’s data from you, which includes:
- Registration & Account Information: username, character name, password;
username (or “Social ID”), profile, and the email address associated
with third party accounts (e.g., Facebook / Apple Game Center / Google
Play).
- Marketing related Information: Email address for receiving promotional
emails (requires your explicit consent). You can unsubscribe at any
time.
- Payment related Information: Know Your Customer (KYC) information
processed by third party payment service providers (subject to your
consent to the provider’s privacy policy); payment metadata synchronized
by payment service providers to us for fraud detection, compliance, and
dispute resolution (e.g., partial or hashed account identifier,
partially obscured email address, country of purchase origin, IP
address); email address for invoice delivery (shared with payment
service providers only as necessary).
- Internet & Device Information: IP address, device type, network data,
operating system, device ID, advertising ID, language, time zone
information (IDFA will not be collected for iOS 14+ users without prior
opt in consent).
- Usage & Game Data: Timestamps of actions, game level / progress / scores
/ achievements / logs, user interaction records. In game performance
data may be made available to previously matched users (e.g.,
leaderboard displays, match history)
- Location Information: Country or city level location automatically
derived from your IP address.
- Interaction Data: Data from your interactions with us (e.g., in app
support communications).
- Social Media Information: With your prior consent, information from your
social media account (e.g., Facebook, Google Play, Apple Game Center)
when signing into Services, including user ID, nickname, profile
picture, and/or friend list.
Depending on the type of personal data in question and the grounds on which
we may be processing it, should you decline to provide us with such data,
we may not be able to fulfil our contractual requirements or, in extreme
cases, may not be able to continue with our relationship. We will inform
you if your failure to provide any requested personal information is going
to result in these consequences.
For California Consumer Privacy Act of 2018 (CCPA) Consumers (Notice of
Collection of Information)
We collect the categories of personal information about California
consumers identified in the chart below. As further set forth in the chart
below, in the past 12 months we have disclosed and "sold" (as defined in
the CCPA) California consumers' personal information to third parties for
business or commercial purposes.
|Categories of|Categories of|Business or |Disclosed for |Sold to the |
|Personal |sources from |commercial |business |following |
|Information: |which |purposes for |purposes to the|categories of |
| |information |collection, use |following |third parties: |
| |is collected:|and sharing: |categories of | |
| | | |third parties: | |
|Personal and |Consumers |Marketing; |Affiliates; |Advertising/marke|
|online | |Advertising; |Service |ting companies; |
|identifiers | |Authentication; |providers; and |Advertising |
|(such as | |Identity |Government |networks; |
|unique online| |resolution; |agencies |Social networks |
|identifiers, | |Fraud detection; | | |
|IP address) | |Fulfillment | | |
| | |services; | | |
| | |Facilitating | | |
| | |transactions; | | |
| | |Auditing related | | |
| | |to our | | |
| | |interactions with| | |
| | |you; | | |
| | |Legal compliance;| | |
| | |Detecting and | | |
| | |protecting | | |
| | |against security | | |
| | |incidents, fraud,| | |
| | |and illegal | | |
| | |activity; | | |
| | |Debugging; | | |
| | |Performing | | |
| | |services (for us | | |
| | |or our service | | |
| | |providers) such | | |
| | |as account | | |
| | |servicing, | | |
| | |processing orders| | |
| | |and payments, and| | |
| | |analytics; | | |
| | |Internal research| | |
| | |for technological| | |
| | |improvement; | | |
| | |Internal | | |
| | |operations; | | |
| | |Activities to | | |
| | |maintain and | | |
| | |improve our | | |
| | |services; and | | |
| | |Other one-time | | |
| | |uses | | |
|Internet or |Consumers; |Marketing; |Affiliates; |Advertising/marke|
|other |Service |Advertising; |Service |ting companies; |
|electronic |Providers |Authentication; |providers |Advertising |
|network | |Identity | |networks; |
|activity | |resolution; | |Social networks |
|information | |Fraud prevention;| | |
|(such as | |Fulfillment | | |
|interactions | |services; | | |
|with an | |Facilitating | | |
|application, | |transactions; | | |
|or | |Auditing related | | |
|advertisement| |to our | | |
|) | |interactions with| | |
| | |you; | | |
| | |Legal compliance;| | |
| | |Detecting and | | |
| | |protecting | | |
| | |against security | | |
| | |incidents, fraud,| | |
| | |and illegal | | |
| | |activity; | | |
| | |Performing | | |
| | |services (for us | | |
| | |or our service | | |
| | |provider) such as| | |
| | |account | | |
| | |servicing, | | |
| | |processing orders| | |
| | |and payments, and| | |
| | |analytics; | | |
| | |Internal research| | |
| | |for technological| | |
| | |improvement; | | |
| | |Internal | | |
| | |operations; | | |
| | |Activities to | | |
| | |maintain and | | |
| | |improve our | | |
| | |services; and | | |
| | |Other one-time | | |
| | |uses | | |
|Commercial or|Consumers; |Fulfillment |Affiliates; | |
|transactions |Service |services; |Service | |
|information |Providers; |Facilitating |providers; | |
|(such as |App store |transactions; |App store | |
|records of |providers |Auditing related |providers | |
|personal | |to our | | |
|property or | |interactions with| | |
|products or | |you; | | |
|services | |Debugging; | | |
|purchased, | |Performing | | |
|obtained or | |services (for us | | |
|considered; | |or our service | | |
|purchasing or| |provider) such as| | |
|consuming | |account | | |
|histories or | |servicing, | | |
|tendencies) | |processing orders| | |
| | |and payments, and| | |
| | |analytics;Interna| | |
| | |l research for | | |
| | |technological | | |
| | |improvement; | | |
| | |Internal | | |
| | |operations; | | |
| | |Activities to | | |
| | |maintain and | | |
| | |improve our | | |
| | |services;and | | |
| | |Other one-time | | |
| | |uses | | |
|Geolocation |Service |Marketing; |Affiliates; |Advertising/marke|
|information |Providers |Advertising; |Service |ting companies; |
| | |Fulfillment |providers |Advertising |
| | |services; | |networks; |
| | |Facilitating | |Data analytics |
| | |transactions; | |providers; and |
| | |Auditing related | |Social networks |
| | |to our | | |
| | |interactions with| | |
| | |you; | | |
| | |Legal compliance;| | |
| | |Debugging; | | |
| | |Performing | | |
| | |services (for us | | |
| | |or our service | | |
| | |provider) such as| | |
| | |account | | |
| | |servicing, | | |
| | |processing orders| | |
| | |and payments, and| | |
| | |analytics; | | |
| | |Internal research| | |
| | |for technological| | |
| | |improvement; | | |
| | |Internal | | |
| | |operations; | | |
| | |Activities to | | |
| | |maintain and | | |
| | |improve our | | |
| | |services; and | | |
| | |Other one-time | | |
| | |uses | | |
|Inferences |Consumers |Marketing; |Affiliates | |
|drawn from | |Advertising; | | |
|the above | |Legal compliance;| | |
|information | |Detecting and | | |
|about your | |protecting | | |
|predicted | |against security | | |
|characteristi| |incidents, fraud,| | |
|cs and | |and illegal | | |
|preferences | |activity; | | |
| | |Debugging; | | |
| | |Performing | | |
| | |services (for us | | |
| | |or our service | | |
| | |provider) such as| | |
| | |account | | |
| | |servicing, | | |
| | |processing orders| | |
| | |and payments, and| | |
| | |analytics; | | |
| | |Internal research| | |
| | |for technological| | |
| | |improvement; | | |
| | |Internal | | |
| | |operations; | | |
| | |Activities to | | |
| | |maintain and | | |
| | |improve our | | |
| | |services; and | | |
| | |Other one-time | | |
| | |uses | | |
2. Why we collect your personal data
Legal Basis for Processing Your Personal Data
We process your personal data only where we have a lawful basis to do so
under applicable data protection laws, including the GDPR. Depending on the
circumstances, this may include:
- your consent;
- the performance of a contract with you or taking steps at your request
prior to entering into a contract;
- compliance with our legal or regulatory obligations; or
- our legitimate interests (or those of a third party), provided that such
interests are not overridden by your rights and interests.
What we use your personal data for
The content below explains what we use your personal data for and why.
- Create and manage your account with us;
- Providing services and/or the functionalities of the app to you;
- Conducting checks to identify you and verify your identity or otherwise
to help prevent and detect fraud against you or us
- Processing transactions and providing purchase-related services;
- To enforce legal rights or defend or undertake legal proceedings;
- Communications with you not related to marketing, including about
changes to our terms or policies or changes to the app or service or
other important notices;
- Protect the security of systems and data;
- Operational reasons, such as improving efficiency, training and quality
control or to provide support to you;
- Statistical analysis to help us manage our business, eg in relation to
our financial performance, customer base, product range or other
efficiency measures;
- Updating and enhancing customer records;
- Disclosures and other activities necessary to comply with legal and
regulatory obligations, eg to record and demonstrate evidence of your
consent to our use of your personal data where relevant;
- Marketing our services to existing and former customers ;
- We may need to share your personal data with members of our group and
third parties in connection with a significant corporate transaction or
restructuring, including a merger, acquisition, asset sale, initial
public offering or in the event of our insolvencyIn such cases
information will be anonymised where possible and only shared where
necessary.
3. Who do we share your information with
We may share your personal data only in the circumstances described below,
and only to the extent necessary for the purposes set out in this Privacy
Policy.
1) Service Providers and Business Partners
We may share your personal data with third-party service providers and
business partners who process data on our behalf and under our instructions
for purposes such as hosting, cloud services, data storage, analytics,
customer support, fraud prevention, security monitoring, payment
processing, and marketing support. These third parties are contractually
required to protect your personal data and to use it solely for the
purposes specified by us.
2) Payment Providers
When you make purchases through our Services, your payment is processed by
third-party payment providers or app marketplace operators (such as Apple,
Google, or other authorized payment processors). We may receive limited
transaction-related information from such providers (for example,
transaction status, partial or hashed identifiers, or invoice-related
contact details), but we do not receive or store your full payment card or
bank account information.
3) Third-Party Platforms and Social Networks
If you choose to connect your account or interact with our Services through
a third-party platform (such as Facebook, Google Play, or Apple Game
Center), we may share or receive certain information in accordance with
your settings on those platforms and their privacy policies. Your
interactions with such third-party services are governed by their own terms
and privacy practices.
4) Affiliates
We may share your personal data with our affiliates for purposes consistent
with this Privacy Policy, including account management, customer support,
analytics, and operational efficiency. All affiliates are required to
handle your personal data in accordance with applicable data protection
laws and this Privacy Policy.
5) Legal and Regulatory Requirements
We may disclose your personal data if required to do so by law, regulation,
court order, or other legal process, or if we reasonably believe that such
disclosure is necessary to comply with legal obligations, protect our
rights or property, investigate fraud or security issues, or protect the
safety of our users or others.
6) Business Transfers
In the event of a merger, acquisition, reorganization, sale of assets,
financing, or similar corporate transaction, your personal data may be
transferred to a successor or affiliated entity as part of that
transaction, subject to applicable data protection laws. We will take
reasonable steps to ensure that your personal data remains protected and
used in accordance with this Privacy Policy.
7) With Your Consent or at Your Direction
We may share your personal data with third parties when you have given your
explicit consent or when you otherwise direct us to do so.
4. Personalized Advertising
We may work with third-party advertising partners, ad networks, analytics
providers, and other service providers to display advertisements in our
Service, measure ad performance, prevent fraud, and improve our Service and
advertising activities. These partners may use cookies, SDKs, device
identifiers, pixels, local storage, and similar technologies to collect or
receive information from your device and interactions with our Service.
The information collected or shared for these purposes may include
identifiers such as advertising IDs, IP address, device information,
browser or operating system information, location information (which may
include approximate or precise location data), gameplay and usage data, and
information regarding your interactions with advertisements and our
Service.
We and our advertising partners may use this information to provide
personalized advertising, interest-based advertising, cross-app
advertising, analytics, attribution, and advertising measurement services,
including showing advertisements that may be more relevant to your
interests. In some cases, our advertising partners may combine information
collected through our Service with information collected from other apps,
websites, or services for these purposes, in accordance with their own
privacy policies.
Some of our advertising and analytics partners may use non-cookie
technologies, such as SDKs, pixels, local storage, eTags, or device
identifiers, to recognize your browser, device, or application over time.
Please note that blocking or disabling cookies through your browser or
device settings may not fully prevent the use of these technologies.
You may be able to limit personalized advertising by adjusting your device
settings or privacy preferences. For example:
- On Apple iOS devices, you can manage app tracking permissions in
“Settings” → “Privacy & Security” → “Tracking”.
- On Android devices, you can manage advertising preferences through your
device settings, including resetting or limiting your advertising ID.
Depending on your jurisdiction, you may also have the right to object to or
opt out of certain personalized advertising, direct marketing, profiling,
or data sharing activities. Where required under applicable law, we will
honor requests to restrict or stop the processing of your personal
information for such purposes. You may exercise these rights by adjusting
your device settings where available or by contacting us at support@
kingsfortunegames.com.
Please note that opting out of personalized advertising does not mean you
will stop seeing advertisements. You may continue to receive non-
personalized or contextual advertisements.
5. What are your rights
You have various rights in relation to the data which we hold about you. We
have set these out below.
To get in touch with us about any of these rights, please contact our
Privacy Officer at support@kingsfortunegames.com. We will seek to deal
with your request without undue delay, and in any event within one month
(subject to any extensions to which we are lawfully entitled). Please note
that we may keep a record of your communications to help us resolve any
issues which you raise.
Rights Under the GDPR (European Economic Area and United Kingdom)
If you are located in the European Economic Area (“EEA”) or the United
Kingdom, you may have the right to:
- Access your personal data and obtain a copy of it;
- Rectify inaccurate or incomplete personal data;
- Request the erasure of your personal data (“right to be forgotten”);
- Restrict or object to the processing of your personal data;
- Request data portability, where applicable;
- Withdraw your consent at any time where processing is based on consent,
without affecting the lawfulness of processing prior to withdrawal; and
- Lodge a complaint with a competent data protection authority.
Rights Under the CCPA and CPRA (California Residents)
If you are a California resident, you may have the right to:
- Know what categories of personal information we collect, use, disclose,
and share;
- Access the specific pieces of personal information we have collected
about you;
- Request the deletion of your personal information, subject to certain
legal exceptions;
- Correct inaccurate personal information, where applicable;
- Opt out of the “sale” or “sharing” of personal information, as defined
under applicable law;
- Limit the use or disclosure of sensitive personal information, where
applicable; and
- Not be discriminated against for exercising any of your rights
6. How to Exercise Your Rights
If you would like to exercise any of your rights as described in this
Privacy Policy, please Email us at support@kingsfortunegames.com.
Please note that you may only make a CCPA-related data access or data
portability disclosure request twice within a 12-month period.
If you choose to contact us directly by email, you will need to provide us
with:
- Enough information to identify you [(e.g., your full name, address and
customer or matter reference number)];
- Proof of your identity and address (e.g., a copy of your driving license
or passport and a recent utility or credit card bill); and
- A description of what right you want to exercise and the information to
which your request relates.
We are not obligated to make a data access or data portability disclosure
if we cannot verify that the person making the request is the person about
whom we collected information, or is someone authorized to act on such
person’s behalf.
Any personal information we collect from you to verify your identity in
connection with you request will be used solely for the purposes of
verification.
Account Deletion
You have the right to delete the account which you have registered with us
to access its products or services at any time. We will delete the account
after verifying your identity information. To ensure the security of your
account and property, you shall submit your account deletion request to us
via one of the following ways:
- by using the contact information displayed on our official
website(https://www.kingsfortunegames.com/delete-account);or
- by clicking the‘Account Deletion’option provided in the APP.
Unless otherwise stipulated by laws and regulations, after account
deletion, we will delete all information related to your account, including
personal information and game logs, thus you will be unable to normally use
the products or services provided by us. After you complete the deletion,
your account cannot be retrieved and your account data cannot be recovered.
Please maintain your account information properly.
7. Security
We will take all reasonable precautions necessary to protect your personal
data from
1) loss, theft, misuse and interference;
2) unauthorised access, disclosure, use or modification.
Such measures will vary depending on the sensitivity, amount, format,
nature and storage of the information and will involve, as applicable,
physical, organizational and electronic security measures.
This includes, for example, the protection of passwords using industry
standard encryption, measures to preserve system security and prevent
unauthorised access and back-up systems to prevent accidental or malicious
loss of data. We may use third party data storage providers to store
personal data electronically. We take reasonable steps to ensure this
information is held as securely as information stored on our own equipment.
Unfortunately, there is always risk involved in sending information through
any channel over the internet. You send information over the internet
entirely at your own risk. Although we will do our best to protect your
personal data, we cannot guarantee the security of your data transmitted
over the internet and we do not warrant the security of any information,
including personal data, which you transmit to us over the internet.
8. International transfers of data
The data that we collect from you will be transferred to, and stored at,
destinations both within and outside the EEA. As mentioned above, we may
disclose your personal data to our group companies and their service
providers located in US and elsewhere, and to employees operating outside
of the EEA who work for us or for one of our group companies or their
respective service providers.
We want to make sure that your personal data is stored and transferred in a
way which is secure. We will therefore only transfer data outside of the
EEA where it is compliant with data protection legislation and the means of
transfer provides adequate safeguards in relation to your data. For
example, this could be:
|by way of an intra-group agreement between KINGSFORTUNEGAMES |
|entities, incorporating the current standard contractual clauses |
|adopted by the European Commission for the transfer of personal |
|data by controllers in the EEA to controllers and processors in |
|jurisdictions without adequate data protection laws; |
|by way of a data transfer agreement with a third party, |
|incorporating the current standard contractual clauses adopted by |
|the European Commission for the transfer of personal data by |
|controllers in the EEA to controllers and processors in |
|jurisdictions without adequate data protection laws; or |
|by transferring your data to a country where there has been a |
|finding of adequacy by the European Commission in respect of that |
|country’s levels of data protection via its legislation; or |
|where it is necessary for the conclusion or performance of a |
|contract between ourselves and a third party and the transfer is |
|in your interests for the purposes of that contract (for example, |
|if we need to transfer your data to a benefits provider based |
|outside the EEA); or |
|where you have consented to the data transfer. |
Where we transfer your personal data outside the EEA and where the country
or territory in question does not maintain adequate data protection
standards, we will take all reasonable steps to ensure that your data is
treated securely and in accordance with this Privacy Policy.
9. Cookies
A cookie is a small data file sent by a website to your computer that is
stored on your hard drive when you visit certain online pages of our
website.We use cookies to store users’ preferences, and collect aggregated
demographic data. Cookies allow the website to identify and interact with
your computer (for example so we can remember your login details if you
have opted to ‘stay signed in’). We do not use cookies to retrieve
information that was not originally sent by us to you in a cookie.
You can set your browser to accept or reject all cookies, or notify you
when a cookie is sent. If you reject cookies or delete our cookies, you may
still use our websites, but you may have reduced functionality and access
to certain areas of our websites or your account. You may disable or accept
cookies at any time by changing your web browser’s options.
In addition to the express notice provided on our website when you first
visit, your continued use of our website is your acceptance of our
continued use of cookies on our website.
10. How long will we keep your personal data
We will not keep your personal data for longer than is necessary for the
purposes for which we have collected it, unless we believe that the law or
other regulation requires us to keep it (for example, because of a request
by a tax authority or in connection with any anticipated litigation) or if
we require it to enforce our agreements.
In general, we will retain your personal data for as long as we provide
services to you and your account is active and following that period, for
as long as we provide you directly with any other service offering.
When it is no longer necessary to retain your personal data, we will delete
the personal data that we hold about you from our systems. While we will
endeavour to permanently erase your personal data once it reaches the end
of its retention period, some of your personal data may still exist within
our systems, for example if it is waiting to be overwritten. For our
purposes, this data has been put beyond use, meaning that, while it still
exists in the electronic ether, our employees will not have any access to
it or use it again.
11.Do Not Sell My Personal Information
If you wish to opt out of the use of your personal information for interest-
based advertising purposes and these potential sales as defined under CCPA
law, you may do so by following the instructions below.
Please note that any opt-out is specific to the browser you use. You may
need to opt out on every browser that you use.
Website
You can opt out of receiving ads that are personalized as served by our
Service Providers by following our instructions presented on the Service:
From our "Cookie Consent" notice banner
Or contact us at: support@kingsfortunegames.com.
The opt out will place a cookie on your computer that is unique to the
browser you use to opt out. If you change browsers or delete the cookies
saved by your browser, you will need to opt out again.
Mobile devices
Please refer to your operating system settings, or follow instructions
below:
Android Users (version 2.3 and above)
To use the "opt-out of interest-based advertising" option, follow the
instructions provided by Google here: Google Play Help.
iOS users (version 6 and above)
To use the "Limit Ad-Tracking" option, follow the instructions provided by
Apple here: Apple Support Center
Please note that these are device settings and will disable interest-based
ads from all providers, and not just for us. We have decided to offer this
way of opting-out, as we estimate users will either want to receive
interest-based advertising or no interest-based advertising at all. The
above described way is the most efficient way to achieve that goal. While
we do provide the possibility to opt-out of remerge processing only, that
would only mean that someone else but us would deliver the exact same
advertisements.
12.Application and Update of the Policy
This Privacy Policy explains how we collect, use and protect your personal
data. Please read this policy carefully to understand our practices
regarding your personal data and how we will treat it.
Respecting and protecting your privacy and your personal data is very
important to us. This Privacy Policy, together with our Terms of Service
and any other documents referred to in it, sets out the basis upon which
any personal data we collect from you, or that you provide to us will be
processed by us or on our behalf.
By visiting our website and using our products and services (including, but
not limited to, the websites at https://kingsfortunegames.com/ and our
iPhone apps, iPad apps or Android Apps and via mobile phone) you
acknowledge the terms of this Privacy Policy and the use and disclosure of
your personal data as set out in this Privacy Policy.
Your personal data will be held by us in accordance with applicable data
protection laws. For the purposes of data protection laws, the data
controller will be KINGS FORTUNE PTE.LTD.
We may update this Privacy Policy to reflect changes to our data and
information privacy practices, so we encourage you to check this page
periodically. We will try to notify you in advance where there are any
significant or very important changes.
13. Contacting Us
Should you have any questions or concerns about this privacy policy or data
processing, or intend to file a complaint about potential violations of
local privacy laws, please contact us through the following
method:support@kingsfortunegames.com.